Q&A
Tips for Navigating Microsoft's Expanding Copilot Universe
And Copilot for Security, I think, will be one of the biggest ones that will be an important one for any organization to have. Security Copilot will be huge if Microsoft gets it right because security is one of the most important topics of today. You don't want to be the organization on the front page of the news for the wrong reason. It's also not easy to hire more security people. There's a great skill shortage. So I feel like if Microsoft gets that right and it can fully empower security teams to do more, it will be one of the biggest announcements and changes for Microsoft this year.
Do you have any Copilot-related marching orders for IT and organizations this year? How can they start getting AI-ready, if they're not yet?
What every company needs to start preparing for is securing their environment before turning on Microsoft 365 Copilot. ... I always say that AI is a great amplifier. If your security is right, all of your documents are tagged correctly, all of your metadata is good, AI will be the great amplifier you're looking for. It will help you take what you have to the next level. But if your security right now is open everywhere, if your documents are not tagged properly, if you have garbage data, AI will only find that and make a bigger garbage result in the end. If the data that you have right now is bad, your Copilot experience will not be good.
So even if you don't have the budget for licenses today, this year's project that you should absolutely do is get your data secure. Get your governance right and start training people on free AI solutions and make sure you have an AI policy in place. This way, when you adopt Microsoft 365 Copilot or Sales Copilot, your data is clean and you will have a way better experience.